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Guides, tutorials, and troubleshooting for every part of Fyra.

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Getting Started

Set up your account, add your first menu, and go live in minutes.

  • Creating your Fyra account
  • Setting up your floor plan
  • Adding your first menu and items
  • Connecting your payment terminal
  • Inviting staff and setting permissions
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Orders & Tables

Everything about taking orders, managing tables, and running service.

  • Taking a dine-in order
  • Splitting bills between guests
  • Transferring a table mid-service
  • Firing courses from the floor
  • Handling voids and refunds
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Analytics & Reports

Understand your sales data, export reports, and track performance.

  • Reading your daily summary dashboard
  • Running an end-of-day sales report
  • Understanding menu engineering data
  • Exporting reports for your accountant
  • Setting up automated daily email reports
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Payments & Billing

Card processing, payouts, invoices, and your Fyra subscription.

  • Supported payment methods
  • How payouts work and payout timing
  • Handling a declined card
  • Updating your billing details
  • Downloading a VAT invoice
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Offline Mode

Keep trading during internet outages and understand sync behaviour.

  • How offline mode works
  • What functions are available offline
  • Syncing data when connection is restored
  • Network requirements for performance
  • Troubleshooting connection issues
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Account & Settings

Manage your profile, locations, integrations, and security.

  • Changing your account email or password
  • Adding a second location
  • Connecting a delivery aggregator
  • Setting up two-factor authentication
  • Exporting or deleting your data
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System Status

Check live platform uptime, active incidents, and scheduled maintenance.

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